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Privacy Policy

  1. Introduction

    Storybot ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using our services, you consent to the practices described in this policy.

  2. Personal Information We Collect

    We collect various types of personal information from users, including:

    1. Names
    2. Email addresses
    3. Phone numbers
    4. General payment information

    We do not collect sensitive information such as credit card details, health information, or biometric data.

  3. Collection Methods

    We collect personal information directly from you when you:

    • Register for an account
    • Use our services
    • Contact us for support

    We also use cookies and other tracking technologies to enhance user experience and gather information about how users interact with our app.

  4. Use of Personal Information

    We use the collected information to:

    • Provide and improve our services
    • Process transactions
    • Communicate with users
    • Send marketing communications (with user consent)

    Users can opt-out of marketing communications at any time.

  5. Sharing of Personal Information

    We share user information with third parties who assist us in providing our services, such as payment processors and analytics providers. We do not sell user information to third parties.

  6. Data Security

    We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure servers. We have procedures in place to respond promptly to data breaches.

  7. User Rights

    You have the right to access, update, or delete your personal information. You can do this by contacting us directly at admin@storybot.com.au. You can also withdraw your consent for data processing at any time.

  8. International Data Transfers

    We may transfer your data outside of Australia to provide our services, including to countries where our service providers are located. We ensure that any international data transfers comply with applicable data protection laws and take appropriate measures to protect your data.

  9. Children's Privacy

    Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

  10. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

  11. Policy Updates

    We may update this Privacy Policy from time to time. We will inform you about changes by posting the updated policy on our website and notifying you via email or through our app. We encourage you to review this policy periodically.

  12. Contact Information

    For any questions or concerns, contact us at admin@storybot.com.au

  13. Complaints

    If you have any complaints about our privacy practices, you can contact us at the above email address. We will investigate and respond to your complaint within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).